2023-2024 Client Satisfaction Survey

The Aboriginal Interpreter Service (AIS) is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what can be done better. 

The AIS was established in 2000 to provide interpreting services for Aboriginal people in the Northern Territory. AIS provides face-to-face interpreting, telephone and audio-visual interpreting services as well as producing messaging in Aboriginal languages through the Recordings and Production team. The AIS provides service delivery out of six regional offices: Top End, Darwin, Palmerston & Litchfield (DPL), East Arnhem, Big Rivers, Barkly and Central Australia including services to the Anangu Pitjantjatjara Yankunytjatjara Lands in South Australia and Ngaanyatjarra Lands in Western Australia through a cross-border agreement, as well as other interstate locations.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Regional Development, Resilience and Places Unit is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Regional Development, Resilience and Places Unit supports the department and other NT Government agencies in delivering regional and remote objectives of government through collaboration, management and coordination of identified policies, programs and projects whilst maintaining strong relationships with all spheres of government and external stakeholders. The unit also takes carriage to support liveable, activated and resilient places across the NT and lead the coordination of government and non-government organisations to safely recover from disasters and emergencies in the NT community.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Local Government Unit is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Local Government Unit supports the Minister for Local Government with the administration of the Local Government Act 2019, and other requirements relevant to the local government sector. Responsibilities include the development and implementation of policy and legislation and the administration of grant funding for the local government sector. The unit provides capability building and compliance support to local government councils and subsidiaries to build practices of good governance.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Central Australia Regional Office is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

Central Australia Regional Office provides strategic whole-of-government leadership, support and coordination to ensure effective delivery of government policies and objectives. The regional office works collaboratively with Central Australia communities, leaders, Traditional Owners, service providers, government agencies and other stakeholders to achieve improved outcomes for the region.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The East Arnhem Regional Office is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The East Arnhem Regional Office provides strategic whole-of-government leadership and coordination at the regional level to ensure the effective rollout of the NT Government’s agenda and to support engagement with regional leaders, communities, organisations, and businesses. 

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Big Rivers Regional Office is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Big Rivers Unit provides strategic whole-of-government leadership and coordination at the regional level to ensure effective engagement with regional leaders, communities, organisations, and businesses, and delivery of identified regional priorities. 

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Barkly Regional Office is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Barkly Regional Office provides strategic whole-of-government leadership and coordination at the regional level to ensure effective engagement with regional leaders, communities, organisations, and businesses, and delivery of identified regional priorities.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Tope End Regional Office is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

 The Top End Regional office provides strategic whole-of-government leadership and coordination at the regional level to ensure the effective delivery of the NT Government’s policy agenda and effective engagement with regional leaders, communities, organisations and businesses.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Darwin, Palmerston and Litchfield Regional Office is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Greater Darwin (Darwin, Palmerston and Litchfield) Regional Office provides whole-of-government coordination and leadership across the three tiers of government to lead strategic delivery of government priorities and frontline responses at the regional level. 

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Priorities Delivery Unit is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Security Unit is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Security Unit takes carriage to develop policy and programs to enhance security in the Territory through effective collaboration, coordination and protective measures. The unit contributes and represents the Northern Territory on national security committees, forums and working groups to help facilitate, develop and implements initiatives aimed at countering violent extremism in the Territory. 

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Treaty Unit is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Treaty Unit aims to progress the NT Government's commitments under its response to the Northern Territory Treaty Commission's Final Report (Treaty Report), ensuring the pathway to Treaty, Voice and Truth-Telling is clear, achievable and timely.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Strategic Coordination and National Reform (SCNR) Unit is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Strategic Coordination and National Reform Unit leads the development and implementation of policy and strategic initiatives to position the Northern Territory’s (NT) interests and drive its active participation in the Australian Federation. 

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Office of Aboriginal Affairs (OAA) is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The OAA is responsible for providing support, engagement and advice to Aboriginal people and government on significant Aboriginal Affairs priorities through strategic Aboriginal policy matters, key projects and meaningful engagement and partnerships. 

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Economic and Environment Policy is part of the Strategic Policy Division and is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Strategic Policy division comprises the Social Policy and the Economic and Environment Policy units. Together they provide high quality, objective advice on policy issues to government and through inter-agency or intergovernmental projects. Each unit works to provide timely, expert advice on current and emerging policy matters, contributing to the development and implementation of whole-of-government priorities focused on improving social, economic and environmental outcomes. Social Policy also facilitates funding assistance to organisations and groups fostering social cohesion through the Community Support Grants program. Economic and Environment Policy contributes to the whole-of-government regulation-making process by undertaking regulation impact assessments of legislation.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Social Policy unit is part of the Strategic Policy Division and is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Strategic Policy division comprises the Social Policy and the Economic and Environment Policy units. Together they provide high quality, objective advice on policy issues to government and through inter-agency or intergovernmental projects. Each unit works to provide timely, expert advice on current and emerging policy matters, contributing to the development and implementation of whole-of-government priorities focused on improving social, economic and environmental outcomes. Social Policy also facilitates funding assistance to organisations and groups fostering social cohesion through the Community Support Grants program. Economic and Environment Policy contributes to the whole-of-government regulation-making process by undertaking regulation impact assessments of legislation.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Office of the Parliamentary Cousel (OPC) is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The OPC provides legislation drafting services to the Northern Territory Government and to individual members of the Legislative Assembly, including opposition and independent members. The OPC also provides access to law by publishing electronic copies of Bills, Acts, subordinate legislation and consolidated legislation on the Northern Territory Legislation website and publishing the NT Government Gazette.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Strategic Communications and Engagement (SCE) is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Strategic Communications and Engagement (SCE) unit provides strategic communications, marketing, digital, and stakeholder engagement services to support the delivery of priorities for the department and through shared services arrangements, for the Office of the Commissioner for Public Employment (OCPE) and the Department of Treasury and Finance (DTF).

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Protocol NT is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

Protocol NT plays a key role in enhancing the growth of the Northern Territory and its stakeholders through facilitating the interaction of Northern Territory Government officials with a broad range of local, interstate and international stakeholders.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Cabinet Office and Secretariat Services is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

The Cabinet Office and Secretariat Services provide administrative support to the Executive Council, Cabinet, Remuneration Tribunal and Liquor Commission. Assess the Cabinet and Executive Council records for opening after 30 years consistent with the Information Act 2002. Coordinate, review and process Cabinet and ministerial documentation. Manage and maintain databases and produce whole-of-government reports pertaining to the NTG’s election commitments and board membership and expenditure. Provide advice and support to NTG agencies on Cabinet and Executive Council processes and coordinate the tabling of papers in the Legislative Assembly in consultation with the Department of the Legislative Assembly.

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.

The Strategic Aboriginal Policy unit (SAP) is seeking feedback on your interactions with us. Your feedback will provide CM&C with valuable information about what we are doing well and should continue doing, and importantly, what could be done better. 

SAP leads and coordinates the development and implementation of whole-of-government strategies and policies that support the economic, land and sea aspirations of Aboriginal Territorians. 

CM&C's Governance, Information and Reporting team is coordinating this year’s survey. Please note, the survey is designed to ensure your response is confidential and, by collating responses from all relevant stakeholders, will provide an overall client satisfaction rating for each business unit.

The survey will close on 31 January 2024. Thank you for participating.